Lassie

Contact us

Do you have questions and concerns about Lassie? Or has your animal been injured? We are here to help you!

Support

Need help or have questions about your insurance? Then you can reach us at support@lassie.co, in the chat on this website or via the Lassie app.

Other issues

Do you have questions about Lassie or the app? Then you can reach us at hej@lassie.co, in the chat here on the website or via the Lassie app. Do you have questions regarding marketing, collaborations or partnerships? In that case, please reach out to matilda@lassie.co.

Visiting address

Markvardsgatan 15 113 53 Stockholm

Injuries

To make a claim, please email us at skador@lassie.co or call 010-183 98 18. Any questions about your claim should be sent to the same email or phone. Our claims department is open Monday - Friday between 08.30-16.45.

Your veterinarian also has the option of submitting a claim directly to us, something called direct settlement. In this case, your veterinarian reports the claim directly to us by email at direktreglering@lassie.co or by phone 010-183 98 18. Our opening hours are Monday - Sunday between 07-22 (except public holidays).

Billing address
Lassie AB Org. no. 559268-8310
Markvardsgatan 15
113 53 Stockholm

Complaints

For complaints regarding the insurance, please contact Lassie by e-mail at klagomal@lassie.co. Your case will be dealt with quickly, efficiently and carefully.