We're here to help you
Opening hours: Every day 08–21. Closed on certain public holidays.
Contact customer service
We're happy to answer questions about Lassie and help you with your insurance.
Chat with us
Look for a chat bubble on the website or in the app.
Send us an email
Send an email to hej@lassie.se
You want to call?
For questions about your insurance you can call us on 010-183 98 18, press 1. (Open 08-21)
Ready to insure your pet?
Do you have questions about Lassie, our insurance policies or conditions? We'll make sure you get answers to your questions!
Book a phone call with our experts who can answer all your questions. Book a time that suits you and we'll call you back.
Give us feedback
Reach out if you have complaints! We gratefully accept your viewpoint and will take it into consideration both quickly and carefully.
Complaints officer: Ann Eketorp Wennerberg
Email: complaints@lassie.co
In case of disputes or complaints associated with the insurance mediation, you can also use the EU's online dispute resolution platform.
