How to choose the right insurance for your dog
Choosing the right pet insurance can be difficult, but it's important to choose one that suits you and your four-legged friend. So look at the different options and compare what is included in the different tariffs and what they cover. Of course, what exactly your insurance should include always depends on your needs. Do you want to protect yourself and your pet against the high costs of operations or are you looking for a health insurance policy that also covers the costs of vet visits if your dog is unwell? You should answer these questions for yourself.
Lassie offers its own insurance. Here are some, but not all, of the benefits we offer:
- Prevention courses and points bonus programme in the Lassie App
We have developed the Lassie App with many exciting preventive courses in which you learn everything you need to know about the care and health of your dog. For example, you will receive knowledge from dog trainers, vets or nutrition advisors on topics such as getting your puppy used to the new environment, the right diet, dealing with your dog when he is unwell, etc. If you attend these preventive courses, we will ask you to answer quiz questions on the respective topic at the end. This allows you to collect points under the Lassie Points Bonus Programme, which you can then redeem for discounts - up to €50 discount per insured dog per insurance year. This is how Lassie rewards you for learning more about your dog's health and care.
- Manage your insurance conveniently in the Lassie App
You can conveniently manage your Lassie insurance in the Lassie app, i.e. contacting our customer service, submitting an invoice or accessing your insurance documents such as the insurance policy or the insurance conditions. Eliminate the hassle of paperwork with Lassie by your side.
- Quick and easy invoice reimbursement
You can simply submit your bills via the Lassie app. We check the claim and usually pay the invoice amount within a few working days.
- Personal help every day from 8am to 9pm
With Lassie, you get personal help on the phone, no matter what the issue, every day from 8am to 9pm. Veterinary care calls to digital vet are included in all Lassie insurances, and we're the only company to offer direct settlement even on evenings and weekends.
- Satisfied customers and best ratings
Our customers are delighted with Lassie and our digital and preventative approach to pet insurance. We have 4.7/5 stars on rating platforms like Trustpilot.
- Free video consultation with a veterinarian from our partner Pfotendoctor
In the Lassie comprehensive health insurance tariffs, you can book free video consultations with a vet from our partner Pfotendoctor - at any time of the day or night and on public holidays. This is helpful, for example, if you are not sure whether you really want to go to a vet's practice and are looking for expert advice.
Deductible to be chosen
The excess is the part of the costs that you pay yourself for each accident. When you take out an insurance policy, you usually have to decide how high the excess should be. You should know that there are different types of excess: fixed and variable. However, this depends on the insurance company. At Lassie, you can choose between a 0% and a 20% variable excess. If you choose a 0% excess, the insurance premium will be a little more expensive, but you will pay 0% in the event of a claim. If you choose a 20% deductible, you pay 20% of each bill yourself.
